Testimonials
Explore the heartfelt stories shared by the families of our residents at Palm Beach Memory Care. Our testimonials highlight the personalized care, compassionate staff, and welcoming environment that make our community feel like home. Discover why so many families trust us with their loved ones at Welbrook Memory Care.
I had the opportunity to visit Palm Beach memory Care, and I must say it exceeded all my expectations. From the moment I walked in, I was impressed by the warmth and professionalism of the staff. It is clear that they truly care about the well-being of the residents. The facilities are cozy and designed to provide a comfortable and safe environment.
Additionally, the activities they offer are varied and enriching, allowing residents to stay active and socialize. The medical care is exceptional, with a team of attentive professionals available for any needs.
I highly recommend Palm Beach memory Care to any family looking for a place where their loved ones can receive quality care, affection, and respect. It is undoubtedly a place where the dignity and happiness of seniors are prioritized.
Manuel Tusa
As a home nurse with years of experience, I’ve seen many care facilities, and I can confidently say that Palm Beach Memory Care stands out among them. The team here is exceptional in their dedication to providing top-notch care to residents with memory-related conditions. You are greeted with the smiling face of Luna as soon as you walk in the front door. Kathleen ED, is kind and engaging, answering your every need. Kyla the director of nursing, is very knowledgeable, caring and loving to the residents.
What impresses me most is their person-centered approach. The staff truly understands the unique needs of each resident and works diligently to create an environment where they can thrive. The engaging activities tailored to cognitive abilities, and the genuine compassion shown by every staff member are all reasons why I highly recommend this facility.
The communication and collaboration between the medical team, caregivers, and families are seamless, which is crucial in ensuring consistent, high-quality care. I’ve witnessed firsthand how residents are treated with the utmost respect and dignity, and it’s clear that the well-being of each individual is the top priority at Palm Beach Memory Care.
If you’re searching for a place where your loved one will receive not just care, but the best care, Palm Beach Memory Care is a wonderful choice.
Tonia McConnell
I have had the pleasure of seeing my patients at Palm Beach Memory Care since opening day. My patients receive caring, compassionate, and competent care by their dedicated, loving staff. My patients are truly thriving and maintaining their wellness. As a nurse practitioner, I feel it is imperative to assure wellness is preserved and patients are living the best quality of life possible. It’s an honor and privilege to work with the Palm Beach Memory Care staff on a daily basis. Keep up your excellent care !
Erica Florea
This is a beautiful community with caring and compassionate staff who work tirelessly to care for our most vulnerable residents. It’s often a thankless job, and there are never enough words of praise for those working in the healthcare industry. The team here goes above and beyond to ensure that the residents are well cared for, happy, healthy, and able to spend their days with grace and dignity. It truly takes a village to care for our loved ones, and there’s no statement more accurate than that.
Grey Valera
Caring, Kind, Sincere, Respectful, Funny, Gentle, Energetic, Compassionate, Enthusiastic, Genuine, Hard-Working, Motivating, Always positive, Uplifting, Reliable, Patient, Generous with his entire self, Passionate, Understanding !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Rafael Pasquariello is all of these things and many more. He is truly a very special person and an incredible uplifting motivator to all the residents of Palm Beach Memory Care. He truly cares about each and every one of them. The amount of energy and emotion that it takes to be in his position must be overwhelming.
This Gentle Man has truly a gift and passion for the daunting challenges that are never ending !! His commitment and true spirit is something we should all strive for in life. He is a gift from God and everyone that has a loved one at PBMC should feel blessed and praise his presence. Thank you Rafael for giving all your residents the respect and dignity they so deserve in their final chapters. You are truly an amazing person and the Sloan family thanks you from the bottom of our heart’s !!Stephen Sloan
It is undoubtedly the best Memory Care in the county. The staff is highly trained and their constant program of recreational, sports, mental and artistic activities make the residents feel even better than at home. More than a solution for me, it has been a blessing.
Milangela Mendoza
My mother has been a Palm Beach Memory Care resident for the past year. Watching a family member’s cognitive decline is not easy under any circumstances, but PBMC has helped me more comfortably navigate the challenges. Some facilities I visited seemed institutional and cold, but PBMC feels warm, homey, clean, and bright. I like that my visits begin with a personal welcome from the women at the sign-in desk. My mother entered PBMC underweight but is now eating well. Tae, the chef, Cheryl, and the kitchen staff prepare delicious meals for the residents. I like that families are invited to join together on holidays, including the Jewish High Holidays, to share a festive meal. The activities led by Rafael, Gina, and the staff are varied and engaging. Seeing residents sing and dance during musical programming in the afternoons is heartwarming. James is not only tops with maintenance; he also brings a smile to my mother’s face when he greets her with one of his own. Erika, Kyla, and the nursing staff monitor her health and patiently administer her medication. Some days, it takes a lot of patience, creativity, and chocolate pudding! My mother also receives and benefits from language therapy and physical therapy. I am grateful for the kindness and expertise with dementia shown by the Legacy therapists to the clients. My mother does not understand language well anymore but clearly understands that she is safe and loved at PBMC. That’s what it’s all about.
J Henry
This is the best assisted living care place I have experienced. My brother sustained a brain injury two years ago. I have had him in five previous facilities since his accident and Palm Beach Memory Care is a God send. Everything is right here for someone not able to take care of themself. The staff, From top to bottom cares and do an excellent job. I think it’s the right size place. No elevators needed and clean. Activities are common. And the food is good. I know this because I visit and taste it. I see what’s going on and only have praise for PBMC. They do it right. They even provide a place for family members to gather for counseling and listen to family issues. I don’t mind identifying myself either as a family member if anyone wants to reach me .
Michael Reiman 3 reviews·1 photo
Working at Palm Beach Memory Care has been an absolute privilege. From the moment I joined the team, I was impressed by the dedication and compassion exhibited by every staff member towards our residents.
The facility itself is impeccably maintained, providing a safe and comfortable environment for our residents to thrive. The attention to detail in designing spaces that are both stimulating and calming for individuals with memory impairments is truly remarkable.
What sets this facility apart, however, is the level of personalized care provided to each resident. The staff goes above and beyond to ensure that every individual receives the support they need to maintain their dignity and independence.
I am continually amazed by the innovative programs and activities offered to engage our residents and enhance their quality of life. The commitment to providing encompassing physical, emotional, and social well-being, is evident in everything we do.
Moreover, the sense of community among both residents and staff fosters a warm and welcoming atmosphere that truly feels like family. It’s incredibly rewarding to be part of a team that prioritizes empathy, respect, and understanding in every interaction.
In conclusion, I wholeheartedly recommend this memory care assisted living facility to anyone seeking exceptional care for their loved ones. The dedication of the staff, the quality of the facilities, and the overall commitment to enhancing the lives of our residents make it truly deserving of five stars.
Andrea Grzech
My husband has been in PBMC since Day 1. I believe PBMC has had its growing pains and staffing issues— the same as any other new business; however, I disagree with the horrid review from LB stating the treatment was close to “borderline elder abuse”. LB is essentially saying it’s acceptable to me that I continue to keep my husband in a facility that mistreats its residents. The writer is certainly entitled to her comments, but the past is the past.
Let’s talk today.
I’m at PBMC with my husband 29 out of 30 days a month. I’ve seen a positive change in management and the increased staffing, consists of professional, considerate, hardworking employees in all positions.
The facility is immaculate, and the food is thoughtfully prepared.
Residents are treated with respect.
The amazing Activities Department exercises with the residents and keeps them engaged in various activities. Musical performers and a music therapist are brought in on a regular basis. The residents truly enjoy the entertainment; they sing along and dance, and the smiles on their faces would melt your heart.
Conversely, if I have an issue or notice something that needs attention, Management has an open-door policy and I don’t hesitate to express my concerns. Regularly scheduled Family Nights are an opportunity for family members to express their views and comments/concerns/suggestions in an open forum.
If I had an opportunity to do it all over again, I wouldn’t hesitate to choose PBMC.
I feel comfortable knowing that my husband is in good hands.Carol Cavalluzzi
I am a geriatric care manager and recently assisted with placing a client here. This facility and staff truly have an understanding of how to care for those with dementia. It’s evidenced by their activity programming, staff training and education, enthusiasm and engagement. Not to mention, the facility is beautifully designed and CLEAN! We transitioned to PBMC from another assisted living facility where the care was severely lacking, leading to further cognitive and physical decline. Since moving to PBMC, I have seen a marked improvement in my client’s well being and I cannot be more grateful. Special shout out to Cindy in sales and Kyla (director of nursing) who have helped make the move in process absolutely seamless and always with a smile. Thank you for all that you do.
Summer McLaughlan
I’m so thrilled with the positive changes I’ve seen in my aunt since she moved to Palm Beach Memory Care!! She’s happier, more social, and thriving compared to when she lived alone at home. We’re incredibly grateful for the exceptional care she receives here. I would wholeheartedly recommend Palm Beach Memory Care to anyone seeking compassionate support for their loved ones. The employees’ dedication and kindness have truly made a difference.
Camila Daguerre
I respect people’s various opinions, but I disagree with the post from LB.
A family member has been in Palm Beach Memory Care for almost 1 year.
Our family has found the staff incredibly responsive to our questions, concerns and to the safety of the residents, staff and guests of the residents.As for the food, Tae, and his unbelievable staff serve FRESH meals to the residents: Breakfast Lunch and Dinner. For lunch and dinner, there is always a hot soup and two choices of entrees along with dessert. Several times our family has chosen to eat at Palm Beach Memory Care with our loved one for a PBMC planned event (Mother’s Day, Father’s Day, Holidays etc.) or a family birthday celebration. At those events, I have SEEN the food, and EATEN the food. My favorite is Tae’s salmon!
The staff has always been respectful and pleasant. The nursing staff, Sandy the speech therapist, and Ellie (along with the entire PT team) are kind, and truly understand the patient population they are working with. We have noted a difference when therapy is given consistently. Their team has helped with overall mobility, confidence and walking with a walker.
Gina and Rafael (the main activity leaders at this time) engage the residents who want to engage in a group activity.
The activities range from painting, corn hole toss to karaoke, word games, and tai chi. ALL the residents are encouraged to participate, however, it’s never predictable if a resident will be interested or not on any given day. Activities are offered throughout the day. No one is ever forced to participate.Training is provided for all staff and aides in the specifics of Dementia, Alzheimer’s, and the physical and emotional elements of aging. Training is ongoing as additional staff is hired.
There is a salon available to the residents. The salon hairstylist is comfortable working with memory care patients and they come out of the salon looking GREAT!
My family members and I have all been VERY pleased with the care our loved one is receiving at PBMC.Donna Goldfarb
I visited Palm Beach memory care yesterday, and it’s such a beautiful community. I toured with Cindy, who shared all of the amenities and state of the art memory care services they provide. I observed the residents as I walked past them on my tour that they were very well groomed and clean, which is something that families should pay attention to. Thanks again, Cindy, for the tour😊
Luxury Houses
Having been to different assistant living facilities in the area, Palm Beach Memory Care is a step above the others. Working here is truly an honor as the entire staff goes above and beyond for the residents in our community. The amenities, activities, and overall well-being of the residents is always the top priority. As soon as you walk through the doors, you can feel the level of excellence this beautiful facility has achieved.
Kalema Jones
This is a beautiful community with loving, caring associates that work hard to care for our most vulnerable residents. It is the most thankless job and there is never enough praise for anyone who works in the Healthcare industry. They work tirelessly to make sure the residents are cared for, happy, healthy and can live there final days with grace and dignity. They say it takes a village to care for loved ones and there is no truer statement.
J Perry
If you have a family member with dementia this is the place you want your loved one to be cared for. Cindy Ekonomou and her team provide the highest quality of care and service. This community is the best!
Mary Zee
Great place to put a loved one! The staff at Palm
Beach memory care is amazing , they truly care about their residents and want to make sure they are happy and comfortable.Jamie Perry
This facility has amazing activities for their residents. They go above and beyond to make their activities engaging and fun for everyone.
Ashlynne Page
Palm Beach Memory Care is what all memory care communities should thrive to be. The training of the staff, the layout and feel of community, and the sense of purpose the commmunity gives to the village of north palm beach.
If you have a loved one who is in need of a residental Memory Care I would reach out to Palm Beach Memory Care.
Samantha Abbey
My brother-in-law was in need of a caring, loving staff and a place that would keep his spirits high. He is very happy here.
Christy Balsman
Palm Beach Memory Care is a fantastic place that combines a beautiful setting with great care from an amazing staff! Their specialization in caring for elderly with dementia is what drew us to the facility as my uncle could no longer live independently. The nursing staff is excellent and very skilled. They’re not just professional but also really caring, making sure each resident gets the individual attention they need.
The common areas are bright and roomy, perfect for hanging out or joining in activities. This is especially important to my uncle as he enjoys his mobility and becomes easily frustrated when confined. The wide open halls and layout make it perfect for my uncle to roam and still feel a sense of independence, yet remaining safe and secure.
What also stands out is their amazing team of activity coordinators. They’re great at coming up with fun and engaging activities that match each residents’ interests and abilities. Whether it’s arts and crafts, music sessions, or group games, they always have something exciting going on. Their enthusiasm and creativity help keep residents active and connected. It’s clear that they care about keeping residents social and involved, which is imperative for my uncle as he tends to self isolate.
If you’re looking for a warm, lively place for a loved one with dementia, where they can stay active and happy, I highly recommend Palm Beach Memory Care!
Erica Jones
We had the best experience at Palm Beach Memory Care for my mom. The facility is absolutely beautiful, it feels like a 5 star resort. Cindy made the admissions and transfer so easy and really made us feel special and welcome! The staff is so compassionate, kind and patient. The activities by Rafael and Gina are superior to any other memory care around. Would recommend to anyone needing memory care!
Leah Wallesverd